Shipping / Return Questions

  • Do You Accept Refunds and Returns?

    We offer refunds under the following circumstances: a. Product Defect: If you are able to provide proof of a defective product that you purchased, we may offer a refund once we have received the returned product. b. Sealed Product: If you have an unopened, sealed product that you purchased and ...
  • How Do I Request a Refund

    To request a refund, you must: Contact our customer support team at shinycarstuff@gmail.com. Please provide your order number and a detailed explanation of the reason for your refund request. The product must be returned within 14 days of product delivery. The customer is responsible for paymen...
  • How Long Does Sending and Shipping an Order Take

    Orders are typically processed and shipped out within 1-2 business days by our team after payment is confirmed. After this, the shipping is handled via USPS Retail Ground Shipping. USPS states that Retail Ground Shipping typically takes within 2-8 business days to deliver depending on a number of...
  • What If My Package Is Lost?

    The actual delivery of packages is handled by USPS, not Shiny Car Stuff. To track lost packages, please use the tracking number provided in the order tracking information we sent to your provided email address. Please view our full Shipping Policy here: https://shinycarstuff.com/policies/refund...
  • Where Can You Ship to? How Long Does Shipping Take?

    Please view our full Shipping Policy here: https://shinycarstuff.com/policies/refund-policy